bdbajiee's Privacy Policy

1 What Information We Collect

bdbajiee collects various types of information from users in order to provide its services. Information is collected under the following categories:

a) Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID or passport number
• Current address

b) Contact Information

• Email address
• Mobile number (for bKash or Nagad transactions)

c) Financial Information

• Payment account numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (where applicable)
• Deposit and withdrawal history

d) Technical Information

• IP address and device type
• Browser version and operating system
• Session data and login times
• User gaming activity logs

2 Methods of Information Collection

bdbajiee collects user information in the following ways:

• Registration process: Information the user provides directly when opening an account.
• KYC verification: Collection of documents required to confirm identity and age.
• Transaction activity: Information recorded automatically during deposits and withdrawals.
• Cookies and similar technologies: To improve the experience of visiting the website.
• Support chat: Information provided when seeking assistance through live chat.
• Device and browser data: Technical information collected automatically.

We never purchase your information from third parties without your consent. All information collection is conducted on the basis of specific legal grounds.

3 Purposes of Information Use

bdbajiee uses collected information for the following legitimate purposes:

a) Account Management

To create, verify, and manage your account. To ensure secure login and identity confirmation. To prevent multiple accounts or fraud.

b) Service Delivery

Processing deposits and withdrawals. Activating bonuses and promotions. Maintaining gaming history and transaction records.

c) Security and Compliance

Prevention of money laundering (AML) and fraud. Ensuring responsible gaming. Age verification (21+ policy).

d) Communication

Contacting you by email for important updates, transaction confirmations, and support.

e) Service Quality Improvement

Continuously improving bdbajiee's service quality by analyzing user experience.

4 Information Sharing and Disclosure

bdbajiee does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

a) Service Provider Partners

Necessary information is shared with bKash, Nagad, Rocket, and Upay for payment processing. Game software providers (such as Pragmatic Play, JILI, Spribe) receive only the minimum information required to operate the games.

b) Legal Obligations

Information may need to be disclosed in compliance with legal instructions from government authorities or court orders. Relevant authorities may be provided with necessary information as part of compliance with anti-money laundering laws.

c) Company Restructuring

Information may be transferred in the event of a business merger or restructuring. Users will be notified in advance in such cases.

Your information is not shared with third parties for any purpose other than those mentioned above. Partners with whom information is shared are contractually bound to maintain the same standard of privacy and security.

5 Cookies and Tracking Technologies

Cookies are used on the bdbajiee website. Cookies are small text files stored in your browser that improve your experience of using the site.

a) Essential Cookies

These cookies are essential for the website to function properly. They are used to maintain login sessions, ensure security, and operate the core functionality of the site. These cookies cannot be disabled.

b) Functional Cookies

Used to remember your preferences and settings. They help with language selection and personalized experiences.

c) Analytical Cookies

They collect statistics about website usage to help improve the quality of the service. This information is processed completely anonymously.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the website.

6 Information Storage and Security

bdbajiee takes the highest technical and organizational measures to protect your personal information.

a) Encryption

All data transmissions are protected by 256-bit SSL (SSL/TLS) encryption. Stored data is also kept in encrypted form, especially sensitive financial information.

b) Access Control

Only authorized staff can view user information on a need-to-know basis. All access is logged and regularly reviewed.

c) Data Retention Period

All data is retained while the account is active. Even after an account is closed, certain information may be kept for a specified period in accordance with legal obligations. Unnecessary data is regularly and securely deleted.

d) Security Review

Our security measures are regularly reviewed and updated. Immediate action is taken as soon as any potential security risk is identified.

If a data breach occurs and is likely to affect you, we will promptly notify you and take the necessary steps.

7 Your Rights

As a user of bdbajiee, you have the following rights over your own personal information:

a) Right to Access

You have the right to know what information we hold about you and how it is being used. To make a request in this regard, please contact our support team.

b) Right to Rectification

If there is any error in your information, please contact our support team to have it corrected. We will update the correct information as soon as possible.

c) Right to Erasure

In certain circumstances you may request that your information be deleted. However, information related to legal obligations or financial transactions may not be deleted.

d) Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

e) Right to Data Portability

You have the right to receive your personal information in a structured and commonly used format.

To exercise these rights, please contact us at [email protected]. We will process your request within a reasonable time.

8 Protection of Minors

bdbajiee strictly prohibits anyone under the age of 21 from using the gaming platform. We do not knowingly collect or store information from any person under the age of 21.

Age verification during registration is mandatory. If a user is confirmed to be under 21 years of age, their account will be immediately closed and all associated information will be deleted.

If a parent or guardian suspects that their minor child is using our platform, please contact us immediately.

9 About Third-Party Links

The bdbajiee website may sometimes contain links to third-party websites. Clicking on these links will take you outside of bdbajiee and the privacy policies of those websites will apply.

bdbajiee is not responsible for the content or privacy practices of third-party websites. We recommend that you read the privacy policy of any website before visiting it.

Game software providers such as Pragmatic Play, JILI, and Spribe follow their own privacy policies. Even if your relationship with them is managed through bdbajiee, you should be aware of their policies.

10 Privacy Policy Changes

bdbajiee may update this privacy policy from time to time. The policy may change due to changes in services, technological developments, or legal requirements.

In the event of any significant changes, we will notify users in the following ways:

• A notice will be sent to the registered email address.
• A notice will be prominently displayed on the website.
• The "Last Updated" date at the top of this page will be changed.

Continuing to use the service after any policy changes will be considered as your agreement to the new policy. If you do not agree to the new policy, please stop using the service and contact us.

11 Contact Us

If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact us using the details below:

We typically respond to all data-related requests within business days. For complex requests, additional time may be needed, and we will keep you informed.